Frequently asked question
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We deliver across all regions in Pakistan.
Standard delivery takes *3-5 working days*, depending on your location. Same-day delivery is available for Karachi, but you’ll need to contact us before placing your order.
Shipping costs range from *150-200 PKR, depending on your location. Orders with **two or more items* qualify for free shipping.
Yes, you can easily track your order. Once your package is shipped, we’ll send you a tracking link to monitor its journey.
You can return any item within *10 days of purchase*, as long as it’s unused, undamaged, and all original tags are intact.
Customers are responsible for the return shipping costs. Once we receive and inspect the item, we’ll refund the full purchase amount within *3-5 days*.
Simply contact us through any of our channels, and our representative will guide you through the hassle-free return process.
Yes, we offer a *full refund* for eligible returns once the product has been received and inspected.
Currently, we only deliver within Pakistan, but we have plans to expand internationally in the future
We accept *cash on delivery* as well as major *bank transfers*. We are working on integrating more payment options soon.
Once an order is placed, you can modify or cancel it by contacting us within the first few hours. After the order is processed, changes may no longer be possible.
Currently, we do not offer gift wrapping, but we are exploring options to include this in the future.
If you receive a damaged or incorrect item, please contact us immediately. We will arrange a replacement or refund at no additional cost to you.